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Create a coherent experience

Create a coherent experience: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience
Create a coherent experience: Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience

Patricia talks about how you ensure that customers get the same level and quality of service across all your channels to enhance brand consistency.

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Skill Level Beginner
31m 20s
Duration
10,981
Views
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Skills covered in this course
Business Business Skills

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