Join Steven Brown as he explains why the control phase of Six Sigma is the most important step in the DMAIC methodology. Learn how to use it to verify the financial benefits of your process.
- Control is the most important step … in the DMAIC methodology. … Now, that's a pretty bold statement … so let me tell you why this is so. … Control is what enables you … to have a continuous improvement organization. … And every successful company today … is continuously improving. … In the control phase, you make the improvement permanent. … You put in place tools and procedures … to ensure your solution is maintained … and the change is everlasting. … In doing so, you have now established a new process … and a new baseline for performance, … and you are ready to improve that new process again. … Because successful companies … follow a continuous improvement philosophy, … the control step connects the Six Sigma program … with all other company efforts in quality management, … engineering, and process improvement. … The controls you put into place … do not have to be elaborate at all. … Many times they are something as simple … as a supervisor's checklist or monthly review meetings. …
Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
- List the three main focuses of Six Sigma.
- Explain why lean is an important element of the Six Sigma approach.
- Summarize why Control is the most important step in the Six Sigma process.
- Analyze variables to determine if they are a good performance measurement.
- Describe three typical methods of improving supply chain functions.
- Identify three things you will need in order to lead a Lean Six Sigma project effectively.