Skip navigation

Continuous improvement

Continuous improvement: Service Metrics for Customer Service
Continuous improvement: Service Metrics for Customer Service

This video summarizes the attributes shared by organizations that effectively use metrics. Get advice on how to retire outdated metrics and keep your dashboard focused on what's truly important.

Resume Transcript Auto-Scroll
Skill Level Intermediate
1h 15m
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving and will be automatically redirected to LinkedIn Learning to start your free trial.