Join Steven Brown as he explains the concept of continuous improvement. Additionally, learn how to apply Lean tools like the Kaizen Blitz to improve your process and stay ahead of the competition.
- If you're not getting better, you're getting worse. … Pretty good advice from Pat Riley, … the famous basketball coach. … You simply cannot stand still … because your competitors are continuously getting better … and passing you by. … You also must continuously improve. … The business world knows this too. … Most of us work in a continuous improvement environment … and use lean principles to some extent. … Every lean tool is intended … to enable improvement in the process … through the reduction of waste and wasteful activities. … The lean expression is kaizen, … a Japanese word that means gradual … and orderly continuous improvement. … Kaizen is intended to be used in all business activities, … not just in the production area, … but also in services, administration, … safety, transportation, new product development, … and literally every part of the organization. … So any effort to improve any part … of your business is technically a kaizen event. … With a kaizen philosophy, … you are not trying to make the process perfect. …
Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
- List the three main focuses of Six Sigma.
- Explain why lean is an important element of the Six Sigma approach.
- Summarize why Control is the most important step in the Six Sigma process.
- Analyze variables to determine if they are a good performance measurement.
- Describe three typical methods of improving supply chain functions.
- Identify three things you will need in order to lead a Lean Six Sigma project effectively.