From the course: Introduction to the SHRM-CP Certification Exam

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Consultation

Consultation

From the course: Introduction to the SHRM-CP Certification Exam

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Consultation

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- You've probably heard the old adage by a Greek philosopher who said, "Change is the only constant in life." When it comes to HR, we're often leading and guiding the organization through change. The consultation competency is one of three competencies that make up the business cluster of the SHRM-CP which represents 18.5% of the questions on the test. Organizations with the greatest chance of succeeding embrace change as a constant opportunity to evolve the business. This is where HR's competence in change management comes in. McKinsey and Company developed seven elements that must be present for an organization to achieve its goals. They are structure, or the way work is divided. Strategy, or the plan to improve its competitive position. Systems, or the procedures the organization uses to operate. Style, or the orientation of leaders and managers. Staff, or the way talent is managed and developed. Skills, or current competencies. And superordinate goals, or the organization's values…

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