Is the solution implementable? Are there any risks or hidden costs in the implementation? The really clever and detailed cost monitoring system might be hard for the staff to use, or the staff might need lots of training. Can you actually get the printing press in through the door? Will you have enough to,e to use the new website or content management software? Ease of implementation should be included in the problem solving decision factors.
- Finally, when you have a number of options…for how to solve a problem,…and you're choosing between them,…always consider the implementation…as well as the solution itself.…Maybe the solution that's best…is going to be really hard to implement.…This should be included in the factors,…and often gets forgotten.…For example, if you're thinking of upgrading…all the computers in your organization.…Implementation is going to be quite a big deal,…quite a large part of the overall cost.…
I've stayed at more than one hotel…where checking in took ages because…the staff were having to use a new system…that probably gave great cost information to head office,…but was a nightmare to use.…And every new member of staff took ages…to get to know how to use it efficiently.…I used to work for a company that made printing presses,…and one of the things that customers had never considered,…but luckily we had because we'd seen it before,…was how to get the finished…printing press into the building.…
Usually, we had to knock down a wall to get it in.…
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- Identifying the real problem
- Generating possible solutions
- Boosting your creativity
- Using your intuition and logic
- Selecting the best solution
- Considering implementation