Join Simon T. Bailey for an in-depth discussion in this video Connecting with difficult team members, part of Building Business Relationships.
Relationships and business will always have room for improvement.…At times, you will face tension that…affects morale and productivity of your team.…Alleviating the situation as fast as possible keeps them…on track and creates a positive environment that drives results.…First, it's important to remind your team everyone has…value, regardless of their compatibility with another individual.…
Encourage your team members to take the…professional approach in building an effective working relationship.…To do this, coach your employee to relate to difficult team members by using a tool…called SHIP, See, Help, Infuse, and Praise. Lets start with the first one,…See them for who they are, instead of how you want them…to be. There was one colleague that I found difficult to work with.…Others had told me that this person was a problem, and I…judged them based on everyone's feedback instead of getting to know them.…
I then realized my mistake and choose to focus on what was positive about them.…This person eventually became easier to deal with and…
Discover how you can build meaningful rapport, set yourself up for visibility and success, manage up when you don't click, develop executive presence, and cross-train within a team to better serve the organization.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Understanding the four key business relationships
- Building relationships in person and virtually
- Supporting your manager's objectives
- Articulating your needs to your manager
- Managing up
- Communicating with difficult team members
- Resolving cross-department conflict
- Identifying mentors and sponsors
- Making first impressions with executives<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.