Join Eddie Davila for an in-depth discussion in this video Competitive priorities, part of Operations Management Foundations.
- The hamburger.…Such a simple food that makes so many people happy.…Meat and a bun.…From there you can pretty much add…almost any toppings you'd like.…But there are so many types of hamburgers…and so many types of restaurants that sell them.…Some companies make hamburgers that look like this.…Others make hamburgers that look like this.…Is that really even worthy of being called a hamburger?…It's more like a hamburger-like substance.…How is it possible that these…two types of hamburgers can co-exist?…Well, let's throw some names behind these burgers.…
Let's say this hamburger is made…at a specialty hamburger restaurant, like Red Robin.…Let's say that this other burger is made at McDonald's.…Again, how is it possible that…these companies can both be successful?…Well, it all comes down to…what we call the Competitive Priorities.…Believe it or not,…companies compete on only four things:…Cost, Quality, Speed and Flexibility.…That's it. Nothing else.…I dare you to come up with something else.…Whatever you think of can likely be categorized…
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Updated
5/26/2015Released
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- Understanding operations management
- Making key inventory decisions
- Balancing holding costs and ordering costs
- Choosing a production strategy and facility layout
- Managing waiting-line systems
- Defining quality and improving quality
- Managing business processes
Skill Level Appropriate for all
Duration
Views
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Supply Chain Foundations
with Eddie Davila1h 42m Appropriate for all
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Introduction
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Welcome1m 23s
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1. Introduction to Operations
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What is operations?3m 35s
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Competitive priorities5m 12s
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Operations at your company2m 37s
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2. Managing Inventory
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Key inventory decisions5m 6s
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Inventory consumption rates2m 56s
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Economic order quantity5m 40s
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3. Managing Production of Products and Services
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Assembly lines and tradeoffs4m 32s
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Lean manufacturing3m 59s
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Focused factories3m 14s
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Retail layout3m 41s
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4. Managing Waiting Lines
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Goals of waiting lines4m 57s
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Types of waiting lines4m 10s
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Customers and waiting lines4m 50s
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No-brainer calculations3m 36s
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More no-brainer calculations4m 19s
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5. Managing Quality
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The dimensions of quality4m 56s
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Reliability4m 21s
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Certifications3m 45s
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Six Sigma4m 27s
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Costs of quality4m 41s
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6. Operations at the Office
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Project management basics4m 40s
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Scheduling3m 44s
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Conclusion
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Wrap up2m 52s
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Video: Competitive priorities