In this video, human resources professional consultant and trainer Catherine Mattice explains how to how to effectively communicate during an interview with a job candidate, including body language, facial expressions and making the interviewee comfortable. Learn how, as an HR professional, to have a conversation with a job candidate rather than an interrogation. Also, watch examples of good and bad interviewing techniques.
- There is nothing more important…in the hiring process than the interview.…The interview will help you find…the right fit for your organization, so ultimately…an interview is helping your business move forward.…Interviewees aren't the only ones who must focus…on making the right first impression.…You must concentrate on how you…present yourself just as much as they do.…As the interviewer, you are representing your company,…so your actions will speak for the entire organization.…Not to worry, I have some great tips…to help you make a great impression.…Communication researchers have found…that 93% of the messages you send are nonverbal.…
That's because nonverbal communication…includes your posture, clothing, gestures,…eye contact, and what they call paralinguistics.…Paralinguistics are all of the things…connected to your words, such as…how fast or slow you speak, tone of voice, and volume.…Your nonverbal communication should express…confidence and friendliness all at the same time.…As you walk down the hall to meet your candidate…
HR consultant Catherine Mattice outlines some of the considerations of the human resources professional, such as balancing the needs of employees with the interests of the organization. She reveals how to conduct an HR audit to identify HR practices that need improvement. She then outlines core HR responsibilities: staffing, training, documentation, compensation and benefits, performance reviews, job descriptions, compliance with state and federal regulations, and more.
- Explain the role of administrative HR.
- Describe how to build trust with employees.
- Summarize how to conduct an HR audit.
- Cite the best practices for personnel files and recordkeeping.
- Identify the important tasks involved in writing a job description.
- Recognize the fundamental components of a high-quality onboarding experience.
- Identify effective and ineffective ways to discipline an employee.
- Cite the key reasons for conducting an exit interview.