In this course, Jay Clouse reviews the roles and responsibilities of the typical product team and explains the nuances of communicating with each group of stakeholders, including senior leaders, company partners such as sales and marketing, and customers themselves. The course includes real-life scenarios that show these communication strategies in action during phases of product management—including customer discovery, road mapping, and sprint planning.
- Product team principles
- Members of the product team
- Product manager responsibilities
- Communicating with senior leaders, sales, marketing, and customer service
- Communicating with customers
Skill Level Intermediate
- The best product managers aren't just great at managing releases, sprint planning, or even shaping the product road map. They're expert communicators. As a product manager, you serve as a translator and diplomat to all those on the product team. You serve a lot of other people too, everyone from senior leadership to company partners, and even customers. Now the most successful product managers are those who know how to tweak their style of communication for each of those audiences. That's how you live up to your title of diplomat and ultimately help build a better product.
In this LinkedIn Learning course, I'll show you the different types of people you'll need to communicate with as a product manager and explain the nuance in communicating with each of them. By understanding what's important to each person, you can ultimately help keep your team moving forward. For the individuals you'll be working with most closely, I'll even show you some real-life scenarios to illustrate how to communicate effectively. I'm Jay Clouse, and I've been a product manager and entrepreneur for years. I've worked with people all over the country to help them build and launch their products, and I'm excited to share that same knowledge with you in this course.
So join me and see just how big of a difference effective communication can make for your product team.