The key to great communication is not too much, not too little. Don't assume others know what you know, but speak up if unclear. Ask for help if not you or a team member isn't coping. Confess problems.
- I suppose you could sum up the previous two sections…by saying that sometimes the ideal team player…would speak up and do their share,…while other times they would be a good listener.…Not too much talking and not too little.…If you're on a team of four,…you should do about 25 percent of the talking.…Do you?…After a meeting, do you walk away…with your own voice ringing in your ears?…Because if this is the case, then maybe you've over done it.…But also, don't assume that the others know what you know.…
I sometimes run team improvement days,…when we all go off-site and think about…how to work together more effectively.…And one of the exercises I use involves each person being…given part of the information needed to solve the puzzle.…And amazingly, nearly always they get stuck for ages,…and then someone suddenly reveals…a key bit of the information, and all the others go,…"What? Why didn't you tell us that before?"…There they were, saying,…"If only we knew the price of kangaroos."…and one of the team has a little card saying,…
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- Getting the job done
- Dividing up the work
- Cultivating communication
- Handling conflict
- Delivering reliably
- Playing more than one role
- Using your strengths and dealing with your weaknesses
Skill Level Beginner
1. The Importance of Teams
2. What Makes a Great Team?
3. Your Responsibility to Other Team Members
4. Becoming a Better Team Member
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