Join Judy Steiner-Williams for an in-depth discussion in this video Communicating internally, part of Business Writing Strategies.
- Million strategies for arranging what we have to say…and strategies for how to make what we have to say…clear are important but before the what and the how…can succeed, we have to choose the correct strategy…to get our message to our coworkers, our subordinates,…our supervisors and maybe, the workers in scatter…branch offices in another state or halfway…around the world those internal audiences.…Of course, for many of us email is our default channel.…Another one of my lynda.com courses,…Writing Email, discusses email in depth.…
We choose it because it has numerous advantages…such as being easy to use, isn't dependent on time zones,…and we have a permanent record but on the other hand,…it isn't confidential, can get viruses from other sources,…isn't always read, and can be too informal.…There are times when that email series…gets too emotional, too long, or too confusing.…When that's the case, other internal…strategies need to be considered.…One of those strategies is face-to-face,…face-to-face can be one-on-one, or at a team meeting…
- Identify the correct outline for a direct strategy.
- Explain the best strategy for emphasizing good news.
- Give examples of different purposes for business writing.
- Summarize what you should consider when deciding whether to communicate externally.
Skill Level Intermediate
1. Deciding the Strategy
2. Analyzing the Situations
3. Analyzing the Audience
Understanding audience needs3m 34s
4. Determining the Correct Written Channel
5. Strategy Specifics
6. Choosing the Language
7. Strategy Outlines
8. Templates for Common Writing Strategies
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