Join Tatiana Kolovou for an in-depth discussion in this video Communicating assertively, part of Communication Tips.
- Communicating assertively…is communicating in a clear manner…that expresses your opinions and needs,…while respecting the opinions and needs…of the other person.…Assertive communication is the midway mark…between aggressive and passive communication.…In my communications seminars I use the metaphor of…passive communication being a doormat,…and aggressive communication being a sledgehammer.…If those two ring true to you,…see assertive communication as a gentle lean in the door…that opens opportunities to a productive dialog.…
To continue with the metaphors,…Georgetown University professor…and popular author Deborah Tannen…describes dialog as a dance.…A delicate sharing of opinions between two people…where respect takes center stage.…Dialoguers are eager to hear what the other person…has to say while staying true to their own opinion.…In contrast to dialog, there's debate.…If dialog is a dance,…the debate is a boxing match.…And when someone is in boxing mode,…they don't pay too close attention…to what the other person is thinking…
Updated
1/20/2016Released
1/24/2015- Understanding introversion and extroversion
- Persuading people
- Negotiating your needs
- Making small talk
- Saying no
- And more…
Skill Level Intermediate
Duration
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Video: Communicating assertively