is now LinkedIn Learning!

To access courses again, please join LinkedIn Learning

All the same content you know and love

Plus, personalized course recommendations tailored just for you

All the same access to your Lynda learning history and certifications

Try LinkedIn Learning for free
Questions? Visit our help center.

How does my subscription work?

Can I use a different payment method?

Yes, after you upgrade to LinkedIn Learning you can change your payment method on

Upgrade Now

By upgrading, your account will only be accessible on Linkedin Learning.

Skip navigation

Communicate in your brand's voice

Communicate in your brand's voice: Serving Customers Using Social Media (2016)
Communicate in your brand's voice: Serving Customers Using Social Media (2016)

Do you have a style guide for communicating in your brand's voice on social media? Developing a style guide starts by building a persona, establishing a tone, using particular language, and having a strong sense of purpose. This video will help you develop communication guidelines to ensure online service accurately reflects the organization's brand.

Resume Transcript Auto-Scroll
Skill Level Intermediate
43m 19s
Show More Show Less

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month

You are now leaving and will be automatically redirected to LinkedIn Learning to access your learning content.