Join Doug Rose for an in-depth discussion in this video Chunking your communication, part of Project Management Foundations: Communication.
There's an old joke about how we communicate.…A man was driving down a country road,…when he rounded the corner, he saw a woman…driving a red convertible.…She was talking on the phone,…and zigzagging in and out of her lane.…When she turned the corner,…she quickly swerved into the man's lane.…As she passed, she screamed, "Pig!"…He turned and yelled, "Learn to drive!"…But when he turned back, he ran straight into the pig.…At a basic level, when we communicate,…we're doing two things.…We're encoding a message, and sending it to the receiver.…
Then, the receiver's decoding the message to understand it.…We can do this through language, writing, and gestures.…After you encode a message, it loses some of its clarity.…The added messiness is called noise.…So, let's go back to our pig.…When the woman rounded the corner,…she yelled out a commonly used word.…She used language to encode the message, "Pig,"…and delivered it to the other driver.…As soon as she finished yelling,…her message picked up noise.…Why was she yelling? Was she upset?…
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- Using formal and informal means to communicate
- Prioritizing stakeholder needs
- Listening actively
- Planning project communication
- Understanding leadership language
- Writing clear and concise project reports
- Learning how and when to say "no"<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.