From the course: Managing Your Manager

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Choosing your communication channels

Choosing your communication channels

From the course: Managing Your Manager

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Choosing your communication channels

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To effectively connect with someone does require a thoughtful message, but it requires much more. For example, quality communication skills. I mean, what good is a well-crafted message if delivered poorly? One other variable to consider is the medium through which you send your message or what we typically refer to as the communication channel. The interactions involved in managing your boss are among the most important you'll engage. Thus, selecting the most appropriate channel becomes crucial. If you choose the right one, they'll be attentive and more likely to really hear you. If you select a suboptimal channel, you risk having the message muddled. So, let's talk about getting it right. First, we'll consider your major communication channel options. Then, we'll think about how to select the right one. In terms of channels, there are several usual suspects to consider, but your first decision is whether or not your message should be delivered in private versus the presence of…

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