Join Claudine Peet for an in-depth discussion in this video Change, part of Learning PRINCE2.
- Things don't always go smoothly for our projects.…Despite the best planning,…our customers sometimes want to add in something extra…or change something.…Maybe a product has been created…and when tested does not meet specification.…All of these issues have an impact on the project…and will need to be dealt with appropriately.…First of all, PRINCE2 defines three types of issues,…and we'll first take a look at what these are.…The first type of issue is a request for change,…which is when a customer decides they want to change,…maybe add or remove something from an agreed specification.…
For example, a specification may have defined…that a male shot should be produced in black and white,…but the customer now decides they want it in color.…It should be handled as a request for change.…Inevitably, this will have a cost implication…and how this will be paid for should really be considered.…Another type of issue is an off-specification,…which is where a product has been created…but has failed to meet the specification defined.…
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- Tailoring PRINCE2 for your projects
- Understanding the themes: quality, risk, change, and more
- Initiating a project
- Managing stages
- Delivering a product
- Closing a project