Join Lisa Gates for an in-depth discussion in this video Challenging your employees for growth, part of Coaching and Developing Employees.
You could say that all of coaching is about challenge. Helping your team members stretch beyond current capacity. But challenge is personal. And what may be challenging in a good way for one person, might be challenging in a bad way for another. For example, performing a skit for a holiday party might be exciting for you. And a complete nightmare for the person you're coaching. So there are three key aspects to challenges. One, it has to take people to or past their current comfort zone.
Two, a challenge has to include some brainstorming to find an authentic, relevant action. And three, it has to be accepted for it to be a true challenge. So let's go back to Eric. He started out by setting a few goals and discovered a few places he was stuck or blocked. He then identified that he needed to create an overall system to manage his projects and priorities. Fast forward a bit and let's say we find Eric's been moving the dial on his goals and he's even requested help from a productivity expert. Let's jump into a coaching session with Eric and see what challenge looks like in action.
Michelle: Great job Eric, you really pulled out all the stops by working with a productivity expert. Eric: It was amazing working with Sam. I never knew it could be that simple. as a matter of fact I think the whole team can benefit from the same systems and practices. and what I would like to do is to implement my system with my team. Michelle: Great idea. Eric: No, but I'm going to have to be their buy in. Michelle: No, no, it's a great idea. How do you want to handle it? Eric: Hire Sam to do it. Michelle: It's not going to happen. It's not in the budget.
what are some other ideas other than hiring Sam? Eric: It seems that every good idea I have, winds up with me being the person who has to carry it out. I just don't think it's fair to me to have to, you know, constantly dump things on one of my team members. Michelle: Dump? Now, remember your leadership goal? I think the words you used were invite, inspire, collaborate? Where is this resistance coming from? Eric: I just, I just don't like being bossy, that's all. Michelle: Oh, yeah, I can completely understand that. Alright, do you want me to let you off the hook and scrap this leadership goal? Eric: No.
Well, look, I want to complete the goal. It's just hard. Michelle: Okay, well, now then, let's refocus. What are your core values as a leader? Eric: That would be inspiration and collaboration. collaboration is key and my job is to inspire, not to dump. Michelle: Right. So, do you think you can get everyone's buy in on your new process from a place of collaboration and inspiration? Eric: I, I do, totally but I just kind of got my life organized and now you're asking me to take on more. Michelle: Oh it's not what I want, it's what you've expressed you want. So how does the perspective of collaboration and inspiration translate to more work for you? Eric: Okay. I think I got it.
I need to first delegate to my team and then see what kind of push back I get. Michelle: Right, are you ready to test your new system and your leadership? Eric: I am. I'm completely ready to do that. what I would like to do is collaborate with Garrett, and get his buy in on it as well. Michelle: Okay, that'll be your homework this week. Share your process with Garrett and see what you can generate with him. Eric: Okay. Michelle: Your game. Eric: Yes, I'm completely in agreement with that. Michelle: Alright. Then I will see you on Friday. Eric: Okay, thank you. Michelle: You're welcome.
>> Okay, the guideline here, is to challenge people, where they are and where they're headed, in a way that genuine. Remember the three key aspects. Take them past their comfort zone. Brainstorm for an authentic challenge, and make sure the challenge is accepted.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Finding time to coach
- Establishing a relationship with your employees
- Asking powerful questions
- Becoming an active listener
- Maintaining accountability
- Using questionnaires and self-assessments
- Aligning professional goals with company objectives<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.