Skip navigation

Call on the right customers

Call on the right customers: Measure Salesforce Effectiveness
Call on the right customers: Measure Salesforce Effectiveness

Sales is a people business. It’s all about the interaction between your rep and your customer. In this tutorial, Drew Boyd, marketing professor and consultant, describes four dynamics that make interactions between a sales rep and a customer unsuccessful. Professor Boyd also provides several strategies to help sales managers monitor the effectiveness of their sales team.

Resume Transcript Auto-Scroll
Skill Level Intermediate
41m 37s
Duration
13,388
Views
Show More Show Less
Skills covered in this course
Business Business Skills Marketing

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now