Join Simon T. Bailey for an in-depth discussion in this video Building relationships in person and virtually, part of Building Business Relationships.
- View Offline
Every relationship you create is a memory, a moment and a connection.…To make it meaningful, follow the guidelines of CARE.…CARE stands for common ground, ask thoughtful questions,…repeat to clarify, and end on a positive note.…Common ground is a simple way to get to know someone in a few minutes.…You can easily ask them a series of questions…to build a rapport. Such as, where did you grow up?…Where'd you go to school? What has made you successful in your role?…As they respond, look for ways to build commonality and drive more conversation.…
These introductory questions become connection points…that establish trust.…You would do really well by doing some…background research on the person prior to meeting…them face to face, or virtually. There are a number of online tools that…enable you to find out the professional background, interest and the fun side.…Gathering this type of intelligence prior to…connecting says a lot about your character,…that you take the time to care about the people you engage.…
For example, if someone just got married, had a baby or…
Discover how you can build meaningful rapport, set yourself up for visibility and success, manage up when you don't click, develop executive presence, and cross-train within a team to better serve the organization.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Understanding the four key business relationships
- Building relationships in person and virtually
- Supporting your manager's objectives
- Articulating your needs to your manager
- Managing up
- Communicating with difficult team members
- Resolving cross-department conflict
- Identifying mentors and sponsors
- Making first impressions with executives<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.