Join Bob McGannon for an in-depth discussion in this video Before watching this course, part of Business Ethics.
- This course addresses business ethics as commonly practiced in the U.S. and in many western countries. However, ethical behavior varies even within the U.S. What might be perceived as commonplace direct communication in one part of the country may be perceived as rude and abrupt in another. It's important to understand that ethical behavior and norms will vary from company to company and country to country. As a result, I layout my recommendations in the form of ethical structures and procedures that you can apply to manage ethics in your particular business culture.
I do give examples in this course to illustrate a point. Once again, those examples will have varying degrees of applicability based on where you work and your local cultural norms. What I hope to accomplish is to give you tools and approaches so you can be more mindful of ethical expectations and can work accordingly to manage ethics across the scope of your business. That being said, I recommend you apply your local norms and expectations to the frameworks I suggest.
Bob also discusses ethics in relationship to specific business scenarios: working with suppliers and vendors, organizational decision making, and doing business internationally. He addresses how to handle business ethics violations and provides a checklist of items for staff to evaluate if something is ethical.
- Understanding the purpose and intent of business ethics
- Practicing business ethics
- Working with suppliers
- Reporting ethical problems
- Messaging staff
- Leading by example
- Creating escalation procedures for ethical issues
- Handling a crisis