Join Bob McGannon for an in-depth discussion in this video Balancing quality and customer needs, part of Project Management Foundations: Quality.
- I know I have done this and I suspect you have too.…You go to the store to buy something and next thing…you know you come home with what you intended to buy…and a couple of other related products that went…well together with your original purchase.…Be it shoes to go with those new slacks,…or fog lights to attach to a shiny new 4x4 bull bar…it is common to seek what you need, but come back…with what you need and other things you want.…
So it goes with projects, given the opportunity…to improve the business or increase performance…stakeholders who only need a new coat will likely…realize it would be quite nice to have…a new winter hat and scarf to go with it.…So how do you cut off the shopping spree…that project requirements can become?…Here are a few hints.…First, start the requirements with a prioritization scheme.…I suggest something simple like need, want,…and nice to have as classifications.…
Challenge your stakeholders when all of their…requirements are presented as needs.…It is likely that they need that coat,…
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- What is project quality?
- Using Pareto analysis and Lean Six Sigma
- Balancing quality, project workload, and customer needs
- Addressing quality issues
- Planning IT tests
- Testing deliverables<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.