Join Todd Dewett for an in-depth discussion in this video Avoiding common challenges, part of Onboarding New Hires (2014).
Onboarding has been an area of studying for long enough…that we know several common challenges…to deal with or mistakes to avoid.…I'd like to mention several for you to be aware of.…The first is pushing information in a one way manner…after hiring but before the person starts work.…We often focus on one million bits of information…we wish to give them and forms we want them to fill out.…And that's understandable.…But you need a two way dialogue.…Ask them what they need because they might want information…that you've not yet offered.…
So ask and don't assume your process is perfect…and that you're saying everything that needs to be said.…The next issue is about metrics and accountability.…Your onboarding process should have…a small number of clear metrics.…For example, this might include turnover,…the amount of time before an employee becomes proficient…and self-sustaining or some measure of work progress.…Of course metrics are useless unless there's accountability.…That means that someone has to be responsible…
- Cite the internal tasks you should complete before a new hire arrives.
- Explain ways in which a manager can help a new employee succeed.
- Differentiate among buddy, mentor, and coach.
- Describe the behaviors that are associated with successful employees.
- Highlight the important tasks you should complete during an employee’s first year.
- Explain why more face-to-face interaction between bosses and new employees is a positive onboarding practice.