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Asking the five whys

Asking the five whys: Problem Solving Techniques
Asking the five whys: Problem Solving Techniques

This video provide a great technique for finding real causes. You may have a chain or even a tree of whys. We tend to fix—or blame—the first level rather than digging deeper. The deeper cause is usually something to do with management, which might be why they often don't want to ask why.

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Skill Level Beginner
1h 32m
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Skills covered in this course
Business Business Skills

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