Join Simon T. Bailey for an in-depth discussion in this video Articulating your needs, part of Building Business Relationships.
Articulating your needs is telling people what you want.…And this is the secret to engagement in an organization.…People don't leave the organization.…They leave managers who don't understand their appreciation language.…Appreciation language is how you like to be recognized and receive feedback.…In the past when I was managing my…team, I always brought the team together to celebrate…their accomplishments.…During one of these meetings, I recognized one of my…direct reports publicly for her outstanding contribution to the team.…
Immediately she turned red, and ran out of the room.…Everyone looked at me with a stunned expression on their face.…I had to address the situation, so I sent my assistant…to find out why she had run out of the room…while I finished the meeting.…Later my assistant told me my direct report…didn't like public recognition in front of a group,…and she preferred a private recognition.…Not sure how to recognize her, I asked…my assistant her recommendation on what to do,…and she suggested I send a personal, handwritten note to her home address.…
Discover how you can build meaningful rapport, set yourself up for visibility and success, manage up when you don't click, develop executive presence, and cross-train within a team to better serve the organization.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Understanding the four key business relationships
- Building relationships in person and virtually
- Supporting your manager's objectives
- Articulating your needs to your manager
- Managing up
- Communicating with difficult team members
- Resolving cross-department conflict
- Identifying mentors and sponsors
- Making first impressions with executives<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.