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Anticipate follow-up questions

Anticipate follow-up questions: Writing Customer Service Emails
Anticipate follow-up questions: Writing Customer Service Emails

It's not enough to answer the questions the customer asked in their email. Learn to avoid a write-back by anticipating and answering the customer's follow-up questions, too.

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Skill Level Beginner
1h 6m
Duration
140,183
Views
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Skills covered in this course
Business Email Writing

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