Join Steven Brown as he explains how the analyze process of Six Sigma impacts your ability to resolve a problem and improve your results.
- You can't find the solution to a problem … until you truly understand … why you are having the problem in the first place. … This is what the analyze process is all about. … You focus on why. … Why are you experiencing this particular problem? … You must have this understanding … before you can figure out a solution. … You'll rely very heavily … on statistical analysis in this stage, … and this is where the company's Black Belt … and Master Black Belt experts come in. … These are very experienced people … who act as coaches to the team, … providing advice, guidance, … and training for the data analysis tools. … Your goal in the analyze stage is to make sense … of all that data you've collected so far … and to use your analysis … to find the source of your problems. … Before you can discover the why of your problem, … you must truly understand how the existing process works … and how that process should work. … You can use process mapping … to drill down to even more detail in the process. …
Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources.
- List the three main focuses of Six Sigma.
- Explain why lean is an important element of the Six Sigma approach.
- Summarize why Control is the most important step in the Six Sigma process.
- Analyze variables to determine if they are a good performance measurement.
- Describe three typical methods of improving supply chain functions.
- Identify three things you will need in order to lead a Lean Six Sigma project effectively.