Skip navigation

On September 14th, 2017, we published revised versions of our Privacy Policy, Terms of Service and Website Use Policy and published a Cookie Policy. Your continued use of Lynda.com means you agree to these revised documents, so please take a few minutes to read and understand them.

Aligning service with your organization's vision and mission

Aligning service with your organization's vision and mission: Customer Service Leadership
Aligning service with your organization's vision and mission: Customer Service Leadership

Learn about three essential aspects of aligning customer service with an organization's vision and mission. Hear examples of how to establish clear direction and effective standards. Understand the importance of ensuring that your organization's brand and personality shines through in every detail of service.

Resume Transcript Auto-Scroll
Skill Level Advanced
1h 12m
Duration
5,170
Views
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now