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Active listening techniques

Active listening techniques: Customer Service: Serving Internal Customers
Active listening techniques: Customer Service: Serving Internal Customers

In this video, practice active listening to uncover your internal customers' needs. Develop skills you can use in face-to-face, telephone, and email conversations.

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Skill Level Intermediate
43m 4s
Duration
138,138
Views
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Skills covered in this course
Business Business Skills

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