Skip navigation

Active listening techniques

Active listening techniques: Customer Service: Serving Internal Customers
Active listening techniques: Customer Service: Serving Internal Customers

In this video, practice active listening to uncover your internal customers' needs. Develop skills you can use in face-to-face, telephone, and email conversations.

Skill Level Intermediate
43m 4s
Duration
69,479
Views
Show More Show Less
Skills covered in this course
Business Business Skills

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start My Free Month

Start your free month on LinkedIn Learning, which now features 100% of Lynda.com courses. Develop in-demand skills with access to thousands of expert-led courses on business, tech and creative topics.

Start My Free Month