Join Bob McGannon for an in-depth discussion in this video Managing issues and risks, part of Agile Project Management Foundations.
…All projects have to manage and deal with issues.…The key is having the skills to handle the problems as they surface.…As project manager, you'll need to educate the…team on what to do when issues surface.…Keep in mind that issue management is more about relationships and how we…interact with one another as opposed to how we tactically deal with issues.…It's about building trust with one another,…so that when issues do surface you're…comfortable having a direct and honest conversation about the problem.…Establishing techniques to have healthy conflict is very important…as issues can then be resolved quickly using valid information.…
Here are some good techniques to use for yourself and the team.…Remind your team members to attack the problem, not the person.…Require team members to address conflict with each other directly,…in professional and respectful manner.…Everyone should bring facts to the table, not rumors, or hearsay.…If your team members cannot come to an agreement, ask…them to present their scenario with well thought-out pros and cons.…
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- What is agile project management?
- Selecting an agile project
- Scoping the project
- Designing your sprint structure
- Collecting requirements
- Running stand-up meetings
- Managing issues and risks
- Tracking lessons learned
- Responding to change requests
- Closing the project
- Spotting signs of trouble