Join John Mancini for an in-depth discussion in this video Who this course is for, part of Meeting the Challenge of Digital Transformation.
- We're moving into a brave new world where technology reaches every aspect and every function within a business organization. The challenge that we're experiencing is that information technology can no longer just be thrown over the transom to IT people by business people who then just sit by and wait for something magical to happen. There is now a need to view IT with as much emphasis on the "I", "Information", as we've historically placed on the "T", "Technology". Organizations have spent three decades building out enterprise systems of record, that is, the first generation of systems used to digitize basic elements of business, but we're moving into an era of systems of engagement, by which I mean systems that are pervasive, that are user-driven, and that touch every element of our business.
You can sense this pervasive impact of technology by listening to the perspective of users. For example, process workers are asking us to stop making them copy paste the same information in five different spreadsheets. Knowledge workers are telling us they are drowning in information but thirsty for knowledge. Security officers are telling us that information is leaking out of the organization at every turn. Records managers and lawyers are concerned that the volume of information is threatening the business with increased risk and increased exposure.
IT executives are concerned that they are being marginalized and that the business is increasingly working around them rather than with them. And the C suite is concerned that they will be the next Blockbuster who misses the arrival of a Netflix innovator because they're too focused on legacy systems and business models. This course is intended for IT people, for business executives, for lawyers, for records managers, in short, for the information professionals of all stripes, who will be critical in managing the challenging times ahead.