From the course: Open Data: Unleashing Hidden Value
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Metrics and measuring value
From the course: Open Data: Unleashing Hidden Value
Metrics and measuring value
- [Instructor] Let's talk about how we might measure the value of open data in a government agency. Before I begin, I'd like to just discuss context and metrics for a moment. I strongly believe that in any organization, measuring what we do and the reporting metrics are important. What is often said, what gets measured gets managed. Metrics provide us with a way to know if we're meeting the objectives for a given activity. It's a way to course correct when our metrics show that things are not going well. They are very often used when determining if we're getting a return on an investment, an ROI. Importantly, metrics help us to make evidence based decisions regarding a project or an operational item. So, the question that comes to mind is, are there times when metrics may not be as important? To answer this question, ask yourself whether you think your organization used metrics to determine the value of investment on email. The answer is most likely no. Email was purchased because…
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