From the course: Learning to Run Webinars

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Handling audience Q&A

Handling audience Q&A

From the course: Learning to Run Webinars

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Handling audience Q&A

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- Making the most of Q&A during your webinar will enhance audience interaction and engagement. Take a proactive approach by preparing answers to common questions in advance and designating a question moderator in advance. It's standard for webinar software to include a chat or Q&A window for audience questions. Questions that come in during the webinar, provide a point of personal connection to your attendees. Make the most of this connection by being well prepared for how you'll handle Q&A during the event. The way that webinar tools handle the display of these questions and answers varies. Sometimes, the question is not visible to the whole audience until a response is posted. Other times, questions are immediately visible to all. Some tools also give you the choice of responding to the question privately or publicly. Test the functionality of your tools in advance. It's a best practice to assign the role of question moderator to a member of the production team, other than the…

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