Join Brenda Bailey-Hughes for an in-depth discussion in this video The inner circle: Being trustworthy, part of Building Trust.
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…Trust begins at the core of a person.…What makes us trust someone?…What makes someone trust us?…Five attributes are consistently linked to trust.…The International Association of Business Communications studied these…attributes in 53 organizations on four different continents.…And found them to hold true, meaning these five…predictors of trust are consistent across industries, languages even cultures.…So do this quick assessment for me as I introduce the big five trust attributes.…
Use the trust building action plan to evaluate your immediate supervisor…on a scale of one to ten where one is weak,.…And ten is strong on these five predictors of trust.…First, competent.…Remember one is weak, ten is strong.…Does your boss have the skills and the intelligence to make good calls?…Second, reliable.…Does your boss follow through on promises?…Third, open and honest.…Are you told the truth even when it isn't good news?…Is your supervisor forthright about issues that affect you?…Next, consistent in behaviors and spoken values.…
In this course, author Brenda Bailey-Hughes shows how to strengthen relationships within the three circles of trust. Plus, learn how to build trust in remote teams, repair lost or broken trust, and deliver an apology to speed the rebuilding process.
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
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