Join Dave Crenshaw for an in-depth discussion in this video Reviewing delegated action items, part of Leading Productive One-on-One Meetings (2012).
After you open the one-to-one meeting, the first item on the agenda is to follow…up on any delegated items.…I recommend that you bring a list of the items, either paper or digital, that you…delegated to the person.…Begin the meeting by asking about each one of those delegated items.…Then, as appropriate, give them praise or correction depending on their results.…Keep your comments brief to keep the meeting moving along.…So, if the other person completed the delegated task, a simple "great" or…"good job" is enough.…
Then, for any item where you feel it appropriate, follow that positive statement…with a simple question: What did you gain from doing this?…This will give the other person a moment to pause and reflect about the…work that they did.…It also creates a mini teaching moment for them to share with you any insights…that will make future work or delegation easier.…I recommend you ask this question when it feels appropriate to you.…A little bit will go a long way.…
Now, what if they didn't complete the delegated item?…
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- Setting up a one-on-one meeting
- Running a one-on-one
- Reviewing and closing action items
- Reassessing the effectiveness of one-on-one meetings