Join Tom Geller for an in-depth discussion in this video Interacting with clients, part of Freelancing Fundamentals.
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As a service-centered freelancer, your work is judged by how well it fits the…client's needs, so you have to know what those needs are. First, prepare.…Know your client's business before your first meeting, and learn more based on…everything they say.…You'll probably get a lot of information just from their website.…Spending half an hour studying it ahead of time will put you ahead of most…other service providers.…Second, listen more than you talk.…As the saying goes, that's why you have two ears but only one mouth.…
Talking too much is a common flaw of insecure freelancers and job seekers, and…it's understandable.…You want to show how much you know.…But as I said before, you have to fit this specific project, and you'll only…know how that's true or even if it's true by hearing and understanding what the…project is all about.…Third, once you get the message, mirror it back to the client.…That shows that you're listening, and it gives them a chance to correct…any misunderstandings.…So, those are the methods.…
A bonus chapter covers common questions freelancers have when entering the field.
- What is freelancing?
- Defining your career goals
- Funding your startup
- Getting licenses, permits, and insurance
- Setting prices
- Finding work through agencies
- Getting referrals
- Working with time and project management tools
- Increasing your rates