Join Lisa Gates for an in-depth discussion in this video Handling a lack of cooperation, part of Negotiation Fundamentals.
In a perfect world, your bargaining partner is as invested in your interests as you are in theirs.…The reality is you may often deal with people who are argumentative and try to…win at all costs. They actually enjoy crushing their opponent, you.…So what you do when your bargaining partner is less than cooperative?…The variety of tactics available to achieve your negotiation goals is nearly…infinite, so let's talk about the strongest and most effective means of dealing…with the lack of corporation.…
If you sense that your negotiation is likely to be pretty hard ball, you might…want to prepare by crafting a side deal first. Do your research and come to…the table with options.…Having a backup plan is not only smart, but can give you a real advantage.…For example, if you're a consultant, and you've just landed a contract with your top…grade, use that agreement to position yourself at the top of the bargaining…range with your next client.…Next, do your best to match your partner's conversation style.…
As you settle into the conversation, notice: is your bargaining partner relying…
- Preparing for a successful negotiation
- Using diagnostic questioning
- Opening the negotiation
- Dealing with conflict
- Framing and anchoring the discussion
- Making concessions and asking for reciprocity
- Encouraging cooperation
Skill Level Beginner
Q: Where can I learn more about communication skills?
A: Discover more on this topic by visiting communication skills on lynda.com.