Join Dave Crenshaw for an in-depth discussion in this video Giving and taking feedback, part of Leading Productive Meetings.
- View Offline
Through the course of a group meeting, sooner or later someone will have an…alternative viewpoint or have feedback to offer.…When that happens, there are a few rules of thumb to keep in mind to make sure…that the meeting moves along and that the feedback is positive.…The first rule of thumb that I recommend to all attendees is to focus your…comments on actions and on results.…All too often, it's easy to assume the motives behind what someone says or to get…caught up in personality differences.…
For the purpose of a group meeting, it's important to leave the personality,…assumptions, and emotions out of the equation.…Focus simply on the actions, meaning the steps that people are taking, and the…results that they're getting from those actions.…What did their actions achieve?…If you focus your comments on actions and results, the likelihood of emotion…getting mixed into the feedback becomes very low.…The second rule of thumb that I would give you is use softening words that leave…room for the possibility that you could be wrong.…
Lynda.com is a PMI Registered Education Provider. This course qualifies for professional development units (PDUs). To view the activity and PDU details for this course, click here.
The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.
- Reducing the length and number of meetings
- Making sure everyone feels heard and appreciated
- Using one-on-one meetings to minimize workplace distractions
- Following up on meeting work<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.