Join Dave Crenshaw for an in-depth discussion in this video Following up on commitments, part of Leading Productive Meetings.
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After the development portion is complete, it's time to report on commitments.…If you're following the agenda we've provided, attendees will have committed to…action items at the conclusion of the previous meeting.…We now want to receive reports on the status of commitments from all attendees.…This process is actually very simple.…The leader using the minutes from the previous meeting reads through the…commitments each person made and asks simply, did you do this?…If the answer is yes, then the leader can say something briefly, like "good job"…or "thank you," but what if the answer is no?…The leader should then ask something like, "what got in the way of completing that?"…or "what obstacle did you encounter?"…This is much more effective than asking a "why" question such as "why didn't you do this?"…Why is a very strong word and often carries with it the assumption of personal blame.…
By substituting what stood in the way for why, you are leaving open the…possibility to many different reasons that could have kept the person from…
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- Reducing the length and number of meetings
- Making sure everyone feels heard and appreciated
- Using one-on-one meetings to minimize workplace distractions
- Following up on meeting work<br><br>
- The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.