Sometimes life gets in the way of our plans, and at some point, you may need to cancel an appointment. In this video, you will know how to go about canceling an existing appointment from your mobile device.
- [Instructor] Just as you can reschedule…an appointment you've booked from your mobile device,…you can also use your mobile device…to go back to this summary page…if you've created a bookmark,…like we did in the previous movie,…scroll down and cancel the booking altogether.…Maybe you don't know when you can reschedule at this point,…so as long as you're within the scheduling policy…set by the organization,…in this case Wisdom Pet Medicine,…you can cancel the booking.…We have it set up so that you can't cancel something…if it's within 24 hours.…
Tapping Cancel booking brings up a message,…"Are you sure you want to cancel this booking?"…And if you are, you tap Cancel booking,…and reminders will be sent out, notifications,…not just to you but to the staff as well,…indicating that an appointment has been cancelled.…All you do is tap OK, and you're back to that summary page,…where, if you wanted to, create a new booking.…
This course covers everything you need to begin booking appointments with ease. Author David Rivers begins with a tour of the Bookings interface and walks through how to set up your business offerings and public calendar. David then shows how to create and manage your customer and staff lists, set working hours, and assign staff to open appointment dates and times. Plus, learn how to manage and make bookings from a mobile device.
- Defining your business offerings
- Setting scheduling policies
- Publishing and previewing your booking page
- Creating your customer and staff lists
- Booking appointments
- Assigning staff to bookings
- Managing bookings on mobile devices