Sometimes life gets in the way of plans and you may need to cancel an appointment. In this video, learn how to cancel an existing appointment from your mobile device.
- [Instructor] Sometimes life gets in the way … and appointments that we've booked need to be canceled. … We can do that from Microsoft Bookings … by accessing any of the confirmation emails, … even the original email invitation to the booking site. … Here, you can see in our email application … logged in as Karen Leslie, … she did receive a confirmation email when she rescheduled … her previous appointment. … Now she needs to go in and cancel it altogether. … She just simply can't make it. … So again, we go to that email … and tap the manage booking button. … It's going to take us to that page where we see … those options for rescheduling, canceling, … and adding new bookings. … This time, we're going to tap cancel booking, … and we need to confirm that we meant to do that … by tapping cancel booking once again. … You can see it working on it … and then eventually a message … indicating that it has been canceled, … and all we have to do is tap OK. … Again, we will receive email notifications …
This course covers everything you need to begin booking appointments with ease. Instructor David Rivers begins by walking through how to set up your business offerings and public calendar. David then shows how to create and manage your customer and staff lists, set scheduling policies, and assign staff to open appointment dates and times. He also covers how to manage your bookings from a mobile device.
Skill Level Beginner
What you need1m 30s
1. Set Up Your Booking Page
2. Manage Staff and Bookings
3. Use Bookings on Other Devices
Next steps1m 19s
- Mark as unwatched
- Mark all as unwatched
Are you sure you want to mark all the videos in this course as unwatched?
This will not affect your course history, your reports, or your certificates of completion for this course.Cancel
Take notes with your new membership!
Type in the entry box, then click Enter to save your note.
1:30Press on any video thumbnail to jump immediately to the timecode shown.
Notes are saved with you account but can also be exported as plain text, MS Word, PDF, Google Doc, or Evernote.