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Bob Flisser has been a trainer and technical writer since the mid-1980s. He is the co-author of a dozen books of tips and shortcuts for Microsoft Word, Excel, PowerPoint, and Windows. He has also written magazine articles and training manuals, and created training centers for companies large and small. Since 1995, Bob has been the vice president and the web and multimedia developer at Software School, Inc., a software training and graphic design company in historic Flemington, New Jersey. He also serves on the board of the Mediatech Foundation, which provides free technology access to the community. Bob graduated from The George Washington University with a degree in financial economics and international business, and he now enjoys studying theoretical physics in his spare time.