Adobe Social has a powerful feature that allows you to track conversations and activities across the web based on rules you’ve created. In this tutorial, Michelle Hernandez looks at the different steps involved in setting up social listening rules to track brand mentions.
- Another great feature of Adobe Social is it's…social listening capabilities.…Social listening allows you to track conversations…and activities across the social web,…based on a list of rules and keywords, you've set up.…You can set up rules, based on different products…in your business or you can even set up a rule…based on activities, such as Foursquare check-ins…at one of your stores.…There are many different rules you can set up…and in this video, I'll take you through the different…steps involved in creating social listening rules…in Adobe Social.…This is the area of the tool where you can manage…active and inactive social listening rules…and add rules to track.…
First, let's take a look at adding new rules.…You can add a rule by clicking here…and the first thing you'll have to enter…is the display name.…This is basically the name…that you're going to give your rule…and it's displayed in your Social Buzz reports.…You can include up to 255 characters…but always try to name your rules something…that's easily readable.…
Author
Michelle Hernandez
Released
12/10/2015This course will familiarize new users with the Adobe Social platform. Social media marketing expert Michelle Hernandez shows how to publish content, set up reports and publishing workflows, add campaigns, create tags, and track competitors. Plus, learn how to set up social listening rules to monitor conversations across the social web. You can also see how your campaigns are performing with Adobe Social's impressive analytics tools. Want to keep your online communities on track? Watch the chapters on unified moderation, which allows you to moderate comments across multiple platforms and implement auto-deletion and escalation rules. By the end of the course, you should be able to more effectively manage your brand, engage your audience, and measure ROI from all your social media marketing efforts.
- Explain how to add users and groups to Adobe Social.
- Describe how to add social properties to Adobe Social.
- Summarize how to set up social listening rules.
- Recall how to track your competitor’s pages.
- Describe how to use the content calendar.
- Cite the tools you can use in Adobe Social to track your success.
- Differentiate between the two types of moderation rules in Adobe Social.
- Describe the various dashboards in Adobe Social.
Skill Level Beginner
Duration
Views
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Introduction
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Welcome1m 29s
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1. Getting Started with Adobe Social
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Logging in to Adobe Social1m 13s
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Adding social properties4m 51s
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Adding campaigns3m 8s
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Creating page groups2m 3s
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Managing Google Circles2m 19s
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Adding link shorteners1m 57s
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Tracking competitor pages1m 39s
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SAINT classifications1m 2s
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2. Publishing Social Media Content
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3. Viewing Social Analytics
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Creating custom reports3m 57s
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4. Using Unified Moderation
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Using moderation feeds2m 8s
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Creating moderation rules4m 28s
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5. Viewing Dashboards
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Using dashboards1m 34s
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Conclusion
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Next steps1m 5s
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Video: Setting up social listening rules