Skip navigation

Configuring escalation management

Configuring escalation management: Adobe Social Essential Training
Configuring escalation management: Adobe Social Essential Training

Escalating high-priority messages your company has received to team members that are better equipped to assist is a key to providing great customer service. In this Adobe Social tutorial, Michelle Hernandez teaches you how to configure escalation management to share customer messages in a timely manner.

Resume Transcript Auto-Scroll
Skill Level Beginner
1h 41m
Duration
42,515
Views
Show More Show Less

Continue Assessment

You started this assessment previously and didn't complete it. You can pick up where you left off, or start over.

Start Your Free Trial Now

Start your free trial now, and begin learning software, business and creative skills—anytime, anywhere—with video instruction from recognized industry experts.

Start Your Free Trial Now