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Configuring escalation management

Configuring escalation management: Adobe Social Essential Training
Configuring escalation management: Adobe Social Essential Training

Escalating high-priority messages your company has received to team members that are better equipped to assist is a key to providing great customer service. In this Adobe Social tutorial, Michelle Hernandez teaches you how to configure escalation management to share customer messages in a timely manner.

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Skill Level Beginner
1h 41m
Duration
44,441
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