Azure Service Level Agreements (SLA)

- Moving to Cloud services will require you … to understand Service Level Agreements. … Otherwise known as SLAs. … An SLA, or Service Level Agreement, contains performance … details of an Azure service. … It also contains information on what happens … if that SLA is not met. … Let's look at a part of the SLA for Azure Virtual Machines, … which can be found in the Azure documentation, … as you will find all of SLAs. … The SLA clearly states for all Virtual Machines that … have two or more instances deployed in the same … Availability Set, we guarantee you will have … Virtual Machine Connectivity to at least one instance … at least 99.95% of the time. … Let's break down that SLA into the various components. … And the first component is connectivity guarantees. … In our example, Microsoft guarantees you will have … Virtual Machine Connectivity to at least one instance. … The SLA was also specify the uptime, … which again in our example is at least 99.95% of the time. … Also in the SLA, will be the service credits. …