From the course: AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 4 Billing and Pricing

Which one's best for you?

- [Narrator] Which support plan should you choose for the AWS Certified Cloud Practitioner exam? If you're going to be taking the AWS Certified Cloud Practitioner exam, knowing what type of support plan is best for a sample organization's needs and budget is a question that comes up a lot. As we just learned, support plan prices can very drastically, from free to over $15,000 a month. And the type and speed of support also vary from tier to tier. When considering exam questions about appropriate support plans, you need to balance the support needs with the potential funding available. Let's try a sample question: Company Y is a mid-sized company looking to migrate their IT infrastructure into the cloud. They are shopping around for the right fit and testing different cloud computing platforms. They have a deadline in choosing the platform, so they would like to test things out efficiently, but also without spending too much money. Which support plan should they choose? Take a stab at this question. Should they choose Basic, Developer, Business or Enterprise Support Plan? The answer will be Developer Support Plan. They are just in a testing phase and don't want to spend a lot of money, but they also don't want to spend too much time poking around and figuring things out, so they would like some level of technical support for questions. The Developer Support Plan gives you 12 to 24 hour SLA for one technical contact to open as many tickets as they want for just $29 a month. The Basic Plan only allows you to ask questions at the support forum where you may or may not get a response, so it would not be a very efficient way to evaluate the platform for corporate use. Of course, Business and Enterprise Support Plans provide a lot of support but also come with heftier price tags. If they are just testing the services out, there's really no need for a full-blown business account, much less an enterprise account. What do you think, how about your company? Can you identify a support plan that would fit its current needs for IT infrastructure?

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