From the course: AWS for DevOps: High Availability and Elasticity

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Outcome-based availability (SLAs)

Outcome-based availability (SLAs) - Amazon Web Services (AWS) Tutorial

From the course: AWS for DevOps: High Availability and Elasticity

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Outcome-based availability (SLAs)

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- [Narrator] Let's look at some definitions. I like to talk about outcome-based availability and elasticity. So in terms of high availability or availability in general, we want to consider the answer to the question, is the application working for customers. You might be surprised that I've run into teams that will say well the application is working my environment, which is a test environment, or on my machine and really the definition that's most broadly accepted around availability is, is the application working for end users or customers. Along those same lines, the more formal definition of elasticity is, is the application running at a level that customers expect. So I like to make the example of a website cause that's very common. When the customer's browsing to a page on the website, is it returned so that the customer can then interact or see that page in a time that customer expects. Again, testing in the real world is what we're looking at here. The third aspect of this is…

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