From the course: Building Intelligent Chatbots on AWS (2019)
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Kicking off the conversation - Amazon Web Services (AWS) Tutorial
From the course: Building Intelligent Chatbots on AWS (2019)
Kicking off the conversation
- [Instructor] The first thing your bot needs to know about this intent is when to kick it off. How does it know to use this intent? How does it know that the user needs this intent to fulfill their purpose? That's defined as part of the intent itself. If you were using this bot in an app, you might want to say something like, "I want to order dinner." And then the bot knows to use this intent. It does that through what are called utterances of the intent. You can have multiple utterances for a given intent. And it's best to vary them a little bit. Mix it up. Lex will reconcile variation. So you might have utterances like, "I want to order dinner," and "I need food." Lex will reconcile that "I need dinner" works too. So let's create some utterly utterable utterances. So, for this order food utterance, I want to say something like, "I need food." I'm not going to put end punctuation, 'cause sometimes it needs to match that too. So I'll just leave it as that. It's also not case…
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