From the course: CCSK Cert Prep: 1 Cloud Architecture
Join today to access over 22,500 courses taught by industry experts or purchase this course individually.
Cloud service level agreements - Amazon Web Services (AWS) Tutorial
From the course: CCSK Cert Prep: 1 Cloud Architecture
Cloud service level agreements
- [Instructor] Using cloud computing means using one or more services in the cloud, each of which has its own service-level agreement. A service-level agreement is a contract between a service provider, such as a cloud provider, and a consumer, such as a cloud tenant. The service-level agreement or SLA will include many details such as who owns data. So the SLA might stipulate that the cloud tenant owns any data that might be stored in the cloud. But of course, depending on where that data is replicated geographically, that data which resides in a physical data center somewhere might be subject to specific laws. Then there is the guaranteed level of service. This is a big part of an SLA. As an example, we might have 99.99% uptime guaranteed for a given cloud service, such as running virtual machines. But the thing to watch out for in the SLA is it might depend on the service configuration. As an example, we…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.