Join Christopher Matthew Spencer for an in-depth discussion in this video Making your rental guest-friendly, part of Making Money with Airbnb.
- Guests really appreciate a seamless experience…and I'd like to share some of the tips on delivering this.…Aside from the potential for on-going maintenance…that will accompany any rental,…start to consider how…you can really sharpen up the guest experience.…Here are some thoughts.…Keyless entry is a huge plus.…Guests love the freedom from having to lug around keys.…A digital door lock is a direct retrofit…to an existing deadbolt…and guests love to be able to self check-in.…My housekeepers add and delete codes for each guest…and the process is very easy for everyone.…
And this allows you to have individual entry codes…for maintenance staff and housekeepers…that you can later delete…when they no longer are permitted access…to the accommodation.…Stick to a paint palette.…Eventually walls become scuffed and look dull and worn.…A simple paint palette really helps you cut down on calls…to a professional painter since you can have…small quantities of paint in little plastic containers…and the housekeeper can quickly touch up…
AuthorChristopher Matthew Spencer
Christopher Matthew Spencer, a successful Airbnb host, first acquaints viewers with Airbnb and the requirements—both in terms of mindset and property—needed to venture into the Airbnb world. Then you'll learn how to prep a property, stock it with amenities that will garner 5-star reviews, and craft an attention getting listing that covers everything from the headline to property descriptions and guides. The course also explores how to manage guest interactions, deal with housekeeping and maintenance, and promote listings outside of Airbnb. Start watching to learn how you can profit from this great sharing economy platform.
- Evaluating whether Airbnb is right for you
- Writing about and photographing the property
- Establishing a price for your Airbnb rental
- Planning for ongoing maintenance
- Preparing the kitchen, bedroom(s), and other spaces
- Stocking your rental with amenities
- Scouting the competition
- Managing guest interactions, including check-in and checkout
- Working with guest feedback
- Promoting your Airbnb rental
Skill Level Beginner
Q: This course was updated on 02/03/2016. What changed?
A: We added one video on Airbnb's Instant Book feature.
1. An Overview of Airbnb
2. Preparing Your Property
4. Ready, Set, Go! Getting Up and Running on Airbnb
5. Service Is Your Brand: Managing Guest Interactions
6. Housekeeping and Maintenance
7. Working with Guest Feedback
8. Tips for Success
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